technical questions on optimall

The question on this page cover the most important technical issues on our application for sales force automation. They tackle the following aspects:

Question: What are the main modules of Optimall?
Answer: What you call modules are actually full-sized applications. These applications are: the PDA application (Optimall PDA), which runs on the mobile terminal the back-office application (Optimall PC), which runs on a PC located at your headquarters, and performs database management functions the communication application (Optimall Server), which connects Optimall PDA with Optimall PC (the back-office application)

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Question: What types of physical networks is the Optimall designed to work with?
Answer: Optimall is fitted with integrated modules for communication over networks of all sizes (from Local Area Networks to Wide Area Networks)

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Question: What operating systems do your mobile terminals have installed?
Answer: The PALMs come with the PalmOS operating system and the Pockets PC with the Windows CE operating system.

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Question: How does communication between the mobile terminals and the database take place?
Answer: The online communication relies on "General Packet Radio Services" (GPRS)

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Question: How is the Communication Server application working?
Answer: This application is a component of the Optimall system that runs under Windows and enables the TCP/IP connection between the component running on the Palm and the backoffice component running on a PC computer (Optimall PC)
Here are a few scenarios of these components working together:

First Scenario:

The customer has no Internet provider. The CommunicationServer runs at a real Internet provider, under Windows, and has a static IP address assigned.
The customer purchases a GPRS-enabled phone whereby (s)he establishes a dial-up connection to be used by OptimallPC. A connection between OptimallPC and the CommunicationServer is thus created.
OptimallPDA establishes a direct OptimallPDA-CommunicationServer connection through GPRS (because the CommunicationServer is running on a real IP address). An OptimallPDA-CS-OptimallPC connection is thus established which allows for data to be transmitted both ways.

Second Scenario:

The customer has an Internet provider but no real (static) IP address.
The CommunicationServer works the same way as described at point 1, except for the fact that the client no longer has to purchase a gprs-enabled phone.

Third Scenario:

The customer has an Internet provider and a real (static) IP address.
The connection works the same way as in second scenario, except for the fact that the CommunicationServer will run on the client's computer.

Fourth Scenario:

The client has the Virtual Private Network (VPN) protocol
The connection works as in the third scenario.

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Question: What is the minimum hardware configuration for a PC in order to ensure a smooth running of Optimall PC?
Answer: The computer will be dedicated to Optimall back-office and have the following configuration: PIII, 700Mhz, 256 MB RAM, 100 MB on HDD set aside for Optimall, active USB port, CD-ROM, connected in the local area network, with the Windows XP/2000 operating system

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