General Questions About AROBS

The questions on this page cover the most important issues related to the way we operate. They cover the following aspects:

• communicating with AROBS
• the development of large projects
• copyright
• privacy issues
• pricing policy
• requesting additional information
  

Question: How does the interaction with AROBS work before the project onset?
Answer: The items discussed and the sequence in which problems are tackled depend on the project. Normally, the preliminary interaction with AROBS takes place in steps, as shown below:
a) You send us the initial information about the product you wish to order in the form that is most suitable to you. For software outsourcing this might even include the complete specifications of the product.
b) We study the information and based on it we either send you a set-price (quote) or request more information; most of the times we send our experts to your premises to collect additional information. Our rates take into account the number of programmer-hours required.
c) We allocate the specialists in such a way as to meet your deadlines.  
Important remark: For software development projects we recommend you to let us prepare the specifications. To avoid any misunderstandings we are treating this process with the maximum attention possible.
Our project manager makes sure all the technical details are correct before putting the specifications together. To achieve this goal, (s)he can come to your premises as many times as necessary.

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Question: Can AROBS tackle large projects?
Answer: YES. Customers like Jidvei or Perfetti van Melle amply demonstrate our ability to solve complex, large-scale projects. For major software projects we sometimes enlist the support of partner companies, the combined resources resulted from these partnerships allowing us to handle the most complex projects possible.

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Question: Who owns the copyright for the product and the source codes upon project completion?
Answer: All the rights to the product belong to you, while the corresponding source code will be AROBS's property unless we otherwise specified in the contract.

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Question: How do you handle confidential information?
Answer: The privacy statement offers you the answer to this question.

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Question: What can you tell us about AROBS's rates?
Answer: Our products and services will offer you the highest possible value for each leu/dollar/euro of investment.

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Question: How can we get further details from AROBS?
Answer: By simply sending us an email. We are ready and eager to answer all your questions and to provide you with further information. We would also be more than pleased to meet with you either on your premises or in Cluj, if you are willing to pay us a visit. A face-to-face encounter would offer us the opportunity to get into any details you deem important.

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Please email us if you think  we have ommitted something important.

Contact us right away for additional information or a quote.